Southwest Launches A New Promotion That You Are Going To Love

Customers are not thrilled with the state of air travel at the moment.

Thanks to a combination of factors ranging from pilot shortage to climate change-induced disasters to covid-19-induced crew shortages, cancellations and flight delays have become an increasingly common nuisance for travelers; according to information released by the Department of Transportation, 3.2% of U.S. flights were canceled and 24% were delayed during the first six months of the year. 

The situation has been so out of control recently that Secretary of Transportation Pete Buttigieg has been threatening to crack down on the industry, demanding that airlines provide meal and hotel vouchers for passengers who face serious delays, and has also announced a proposal that would guarantee that customers would get a refund for a canceled flight or a flight delayed by more than three hours, if they chose not to take a later flight.